Best Managed Service Providers (MSP) Software for Small Businesses (Free & Paid)

IBM Content Manager is a comprehensive document management software solution that allows businesses to capture, store, manage, and secure content across the enterprise. It helps organizations maintain control over their digital assets by providing centralized storage for documents, images, videos, and other business-critical files. IBM Content Manager features advanced search and indexing capabili... Read more about IBM Content Manager

Zoho Assist is a versatile remote support software designed to facilitate seamless remote access and support for businesses of all sizes. This platform enables IT professionals to connect with clients or employees instantly, providing technical assistance from virtually anywhere. With its intuitive interface, Zoho Assist allows users to initiate remote sessions quickly, share screens, and resolve ... Read more about Zoho Assist

Sophos Firewall is a robust security software designed to protect networks from cyber threats. It's user-friendly, offering a clear interface that simplifies complex security settings. With advanced threat protection, it effectively blocks malware, ransomware, and hacking attempts. Notably, its Deep Packet Inspection ensures a thorough check of incoming and outgoing data for hidden dangers. Sophos... Read more about Sophos Firewall

Neustar UltraDNS is a managed service provider (MSP) software that offers enterprise-grade domain name system (DNS) management, ensuring reliable and secure internet connectivity for businesses. The platform provides DNS resolution services that are fast, scalable, and resilient against cyberattacks such as distributed denial-of-service (DDoS). Neustar UltraDNS ensures that businesses’ websites,... Read more about Neustar UltraDNS

LogMeIn Central is a powerful remote monitoring and management (RMM) software that enables IT professionals to manage and support remote devices effectively. Designed for businesses of all sizes, this platform allows users to access and control computers from anywhere, providing essential tools for troubleshooting, maintenance, and support. With features like remote desktop access, file transfer, ... Read more about LogMeIn Central

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Barracuda RMM is a powerful managed service provider (MSP) software designed to streamline IT management and enhance service delivery for MSPs. This platform offers a comprehensive suite of tools for monitoring networks, managing endpoints, and automating routine tasks, enabling MSPs to deliver efficient and proactive support to their clients. With its user-friendly interface, Barracuda RMM allows... Read more about Barracuda RMM

ManageEngine Endpoint Central is a comprehensive endpoint management solution designed to simplify IT operations. This software offers a unified approach to managing servers, laptops, desktops, smartphones, and tablets, both in-office and remote. Key features include automated patch management, ensuring systems are up-to-date and secure against vulnerabilities. It also provides software deployment... Read more about ManageEngine Endpoint Central MSP

ManageEngine OpManager is an integrated network management software designed for robust and efficient network monitoring. It provides real-time visibility and control over your network infrastructure, including routers, switches, firewalls, and servers. Key features include network performance monitoring, bandwidth analysis, and fault management. OpManager's intuitive dashboard displays critical n... Read more about ManageEngine OpManager

ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP

ManageEngine OpManager MSP is a powerful IT management software designed specifically for managed service providers (MSPs), enabling them to monitor and manage clients’ IT infrastructure efficiently. The platform offers tools for network monitoring, server management, and application performance tracking, ensuring MSPs can provide high-quality service to clients. With OpManager MSP, technicians ... Read more about ManageEngine OpManager MSP

KACE is a robust IT management software solution that helps businesses streamline their IT operations, automate administrative tasks, and improve system security. Designed for organizations of all sizes, KACE enables IT teams to manage everything from software deployment and patch management to asset tracking and system monitoring. The software includes tools for managing devices, both on-premise ... Read more about KACE

Halcyon is a comprehensive managed services provider (MSP) software designed to help IT service providers manage and monitor their clients’ IT infrastructure efficiently. The platform offers a wide range of tools for remote monitoring, ticketing, patch management, and automation, ensuring that MSPs can deliver high-quality IT services while minimizing downtime. Halcyon’s centralized dashboard ... Read more about Halcyon

Splashtop is a leading remote support software that allows IT professionals to access and troubleshoot computers and devices from anywhere, enhancing support efficiency and response times. With its user-friendly interface, Splashtop enables technicians to connect to remote systems seamlessly, providing real-time support and problem resolution. The software supports high-definition audio and video,... Read more about Splashtop

Spiceworks MSP is a comprehensive managed service provider (MSP) software designed to streamline IT service management and enhance the efficiency of IT operations. This robust platform offers a range of features, including remote monitoring, ticketing systems, asset management, and customer relationship management (CRM), enabling MSPs to deliver high-quality services to their clients. Spiceworks M... Read more about Spiceworks MSP

NOLA is a customer relationship management (CRM) software that enables businesses to manage interactions, track leads, and improve client engagement. The platform’s contact management features allow users to store and organize customer information in a centralized database, making it easy to access client details, track communication history, and enhance service quality. NOLA’s lead management... Read more about NOLA

Unitrends MSP is a comprehensive managed service provider (MSP) software solution designed to support IT service providers in monitoring, managing, and protecting client environments. It offers a suite of tools for data backup, disaster recovery, and cybersecurity, ensuring clients’ critical data is secure and easily recoverable in case of an incident. With its centralized dashboard, Unitrends M... Read more about Unitrends MSP

Dark Web ID is a specialized managed service provider (MSP) software designed to monitor and protect organizations from potential security threats emerging from the dark web. By scanning the dark web for compromised credentials, sensitive data, and other vulnerabilities, Dark Web ID provides organizations with actionable insights to mitigate risks. The platform alerts users when their data is foun... Read more about Dark Web ID

Network Detective Pro is a powerful network monitoring software designed to provide businesses with comprehensive insights into their IT infrastructure. It offers real-time monitoring of network devices, servers, and applications, ensuring that potential issues are identified and addressed before they affect performance. With features like automated network audits, security vulnerability assessmen... Read more about Network Detective Pro

Datto RMM is a powerful remote monitoring and management (RMM) software designed to help IT service providers monitor, manage, and support their clients' IT environments efficiently. The platform offers comprehensive tools for endpoint management, device monitoring, and automated patch management, ensuring that businesses can maintain optimal system performance. Datto RMM allows users to access de... Read more about Datto RMM

ConnectWise Cybersecurity Management is a robust IT service management (ITSM) solution designed specifically for enhancing cybersecurity across organizations. This software offers a suite of tools to identify, monitor, and mitigate cyber risks in real-time. With features like centralized threat intelligence, vulnerability scanning, and automated patch management, ConnectWise ensures that IT enviro... Read more about ConnectWise Cybersecurity Management

ConnectWise SIEM is a sophisticated IT management software designed to help organizations monitor, analyze, and respond to security threats in real time. This platform provides comprehensive tools for security information and event management (SIEM), ensuring that organizations can detect vulnerabilities and respond promptly to incidents. With ConnectWise SIEM, users can easily collect and analyze... Read more about ConnectWise SIEM

Infoblox NIOS is a comprehensive network infrastructure operating system designed to streamline and secure network management tasks. With intuitive user interfaces and powerful automation tools, NIOS simplifies the deployment and maintenance of DNS, DHCP, and IP address management (DDI) services. Its centralized management console allows administrators to efficiently monitor and control network re... Read more about Infoblox NIOS

MSP360 Managed Backup is a robust cloud-based backup solution tailored for managed service providers (MSPs). Developed by MSP360 (formerly Cloudberry Lab), this software facilitates efficient remote management and deployment of backup solutions across diverse client systems. Compatible with major cloud storage providers such as Amazon S3, Microsoft Azure, and Google Cloud, it ensures flexibility a... Read more about MSP360 Managed Backup

JumpCloud is a dynamic identity and access management software designed to streamline and secure user access across various systems and applications. It stands out with its Directory-as-a-Service feature, which centralizes and simplifies user management, regardless of location or device. JumpCloud offers a versatile single sign-on (SSO) capability, allowing users to access multiple tools with just... Read more about JumpCloud