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Dynamics 365 Sales Overview

Dynamics 365 Sales is a comprehensive sales force automation software designed to help organizations optimize their sales processes and improve customer engagement. This platform provides sales teams with a suite of tools that streamline lead management, opportunity tracking, and customer relationship management. With Dynamics 365 Sales, users can easily access customer information, track interactions, and analyze sales performance in real time, enabling them to make informed decisions and prioritize their efforts effectively. The software features advanced analytics and AI-driven insights that help identify trends, forecast sales, and optimize pricing strategies. Additionally, Dynamics 365 Sales integrates seamlessly with other Microsoft products and third-party applications, enhancing collaboration across departments. By empowering sales teams with the tools they need to succeed, Dynamics 365 Sales drives revenue growth and improves overall customer satisfaction.

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Contact Details

  • Vendor Name Microsoft
  • Founded 1975
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Hospitality

Dynamics 365 Sales Features

  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis
  • Customizable Templates
  • Sales Trend Analysis
  • Calendar Management
  • Lead Capture
  • Workflow Management
  • Interaction Tracking
  • Opportunity Management
  • Performance Metrics
  • Email Management
  • Pipeline Management
  • Calendar Sync
  • Email Marketing
  • Task Management
  • Forecasting
  • Campaign Management
  • Contact Management
  • Document Storage
  • Social Media Integration
  • Collaboration Tools
  • Sales Reports
  • Web-based Deployment
  • Lead Management
  • Internal Chat Integration
  • Lead Generation
  • Lead Qualification
  • Marketing Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Territory Management
  • Deal Management
  • Lead Nurturing
  • Role-Based Permissions
  • Lead Capture
  • Email Management
  • Call Monitoring
  • Automatic Call Distribution
  • Lead Qualification
  • Lead Management
  • Task Management
  • Performance Management
  • Data Management
  • Contact Management
  • Meeting Management
  • Call Recording
  • Lead Distribution
  • CRM
  • Interaction Tracking
  • Auto-Dialer
  • Calendar Management
  • Chat/Messaging
  • Reminders
  • Call List Management
  • Multi-Channel Communication
  • Deal Management
  • Sales Pipeline Management
  • Lead Nurturing
  • Sales Reports
  • Social Media Integration
  • Monitoring
  • Pipeline Management
  • Template Management
  • Lead Qualification
  • Calendar Management
  • Sales Forecasting
  • Lead Distribution
  • Prospecting Tools
  • Task Management
  • Document Storage
  • Lead Segmentation
  • Reminders
  • Email Tracking
  • Interaction Tracking
  • CRM
  • Web Forms
  • Email Marketing
  • Lead Capture
  • Campaign Management
  • Contact Management
  • Workflow Management
  • Sales Trend Analysis
  • Source Tracking
  • Lead Generation
  • Opportunity Management
  • Template Management
  • Workflow Management
  • Third-Party Integrations
  • CRM
  • Interaction Tracking
  • Content Management
  • Activity Dashboard
  • On-Demand Communications
  • Personalization
  • Multi-Channel Communication
  • Interactive Content
  • Video Support
  • Customer Database
  • Chat/Messaging
  • Reporting & Statistics
  • Batch Communications
  • Customer History
  • Alerts/Notifications
  • Feedback Management
  • Customer Profiles
  • Behavioral Analytics
  • Reporting & Statistics
  • Customizable Templates
  • Drag & Drop
  • Activity Dashboard
  • Collaboration Tools
  • Customer Experience Management
  • Data Import/Export
  • Activity Tracking
  • Engagement Tracking
  • Performance Metrics
  • Predictive Analytics
  • Customer Segmentation
  • Email Marketing
  • Campaign Management
  • Pipeline Management
  • Lead Management
  • Lead Capture
  • Referral Tracking
  • Sales Activity Management
  • Performance Metrics
  • Third-Party Integrations
  • Customer Database
  • Territory Management
  • Activity Dashboard
  • Forecasting
  • Contact Management
  • Task Management
  • Opportunity Management
  • Customizable Fields
  • Sales Pipeline Management
  • Lead Management
  • Reporting/Analytics
  • Appointment Scheduling
  • Task Management
  • Interaction Tracking
  • Alerts/Notifications
  • Customizable Reports
  • Activity Dashboard
  • Commenting/Notes
  • Third-Party Integrations
  • Data Import/Export
  • Lead Scoring
  • Document Management
  • Email Templates
  • Call Logging
  • Search/Filter
  • Referral Tracking
  • Mobile Access
  • Lead Qualification
  • Contact Database
  • Sales Pipeline Management
  • Territory Management
  • Quotes/Estimates
  • Customizable Fields
  • Calendar/Reminder System
  • Marketing Automation
  • Task Management
  • Interaction Tracking
  • Social Media Integration
  • Pipeline Management
  • Lead Capture
  • Forecasting
  • Contact Management
  • Email Management
  • Lead Generation
  • Workflow Management
  • Activity Dashboard
  • Internal Chat Integration
  • Segmentation
  • Alerts/Notifications
  • Document Storage
  • Lead Management
  • Reporting/Analytics
  • Data Import/Export

Dynamics 365 Sales Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$65 Per User

Dynamics 365 Sales FAQs

  • No, Dynamics 365 Sales does not offer a free version.

  • Yes, Dynamics 365 Sales offers a free trial.

  • No, Credit Card details are not required for the Dynamics 365 Sales trial.

  • Dynamics 365 Sales offers the following pricing plans & packages:

    Basic

    $65 Per User

  • Dynamics 365 Sales supports the following payment frequencies:

    • Monthly Subscription

  • No, Dynamics 365 Sales does not offer an API.

  • Dynamics 365 Sales supports the following languages:
    • English

  • Following are the typical users of the Dynamics 365 Sales:
    • Self-Employed , Small-Business , Midsize-Business

  • Dynamics 365 Sales supports the following deployment:
    • Cloud Hosted

  • Dynamics 365 Sales supports the following devices and operating systems:
    • Web-Based