Best Call Accounting Software for Small Businesses (Free & Paid)

Advanced PBX Data Logger is a call accounting software that helps organizations monitor phone usage, track call data, and analyze communication costs. The platform provides tools for logging call details, generating reports, and identifying usage patterns, supporting efficient call management. Advanced PBX Data Logger’s analytics offer insights into call volumes, peak hours, and cost breakdowns,... Read more about Advanced PBX Data Logger

Proteus is a state-of-the-art Call Recording Software designed to help businesses capture, store, and analyze their telephone communications, ensuring enhanced customer service, compliance, and operational efficiency. This comprehensive platform offers a wide range of features, including automatic call recording, secure storage, call playback, keyword search, analytics and reporting, and seamless ... Read more about Proteus

PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to increase productivity in outbound call centers and among sales teams. Its primary feature is the ability to dial numbers rapidly, reducing the time sales reps spend waiting for calls to connect or dealing with busy signals and voicemails. PhoneBurner also offers functionalities like voicemail drop, email follow-u... Read more about PhoneBurner

PhonEX ONE is a call accounting software that provides businesses with in-depth analytics and tracking of their communication expenses. This software helps companies monitor and control phone usage by generating detailed reports on call durations, costs, and patterns. PhonEX ONE supports various telecommunication systems and is scalable for organizations of any size. With its user-friendly interfa... Read more about PhonEX ONE

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving businesses insights into which channels are driving the most engagement. Ringostat integrates with CRM systems, allowing b... Read more about Ringostat

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

Fonvirtual Call Center is a robust software solution designed to streamline customer service operations for businesses of all sizes. Offering comprehensive tools for managing both inbound and outbound calls, it enables organizations to enhance customer interactions efficiently. Features like automatic call distribution, call monitoring, and performance analytics empower managers to optimize agent ... Read more about Fonvirtual Call Center

eXsight Call Accounting is a comprehensive telecommunications management solution designed for businesses seeking to monitor and control their voice communication expenses. This software offers detailed tracking and reporting of all inbound and outbound calls, enabling organizations to analyze call patterns, allocate costs accurately, and identify potential areas for savings. eXsight Call Accounti... Read more about eXsight Call Accounting

Report is a robust call accounting software designed to enhance telecommunications management for organizations of all sizes. This platform offers comprehensive tools for tracking and analyzing call data, enabling organizations to optimize their communication strategies and reduce costs effectively. With its user-friendly interface, managers can easily access call records, monitor usage patterns, ... Read more about Report

Shadow CMS is a powerful call accounting software that provides organizations with detailed insights into their telecommunications usage. This platform enables businesses to track call data, analyze trends, and optimize communication costs effectively. With features such as real-time reporting, call recording, and customizable dashboards, Shadow CMS helps companies make informed decisions regardin... Read more about Shadow CMS

FluentStream is a powerful call center software designed to enhance customer service and streamline communication for businesses. With its intuitive interface, users can manage inbound and outbound calls, track performance metrics, and optimize call handling processes. FluentStream offers features such as call routing, voicemail transcription, and real-time analytics, enabling teams to respond to ... Read more about FluentStream

OfficeWatch Call Reporting is a powerful call accounting software designed to monitor and analyze telephone usage within organizations. It helps businesses track call activity, identify cost-saving opportunities, and improve communication efficiency. The software generates detailed reports on call volume, duration, and costs, making it easy for managers to monitor employee productivity and control... Read more about OfficeWatch Call Reporting

PhoneTrack is an innovative telephony software designed to optimize communication systems for businesses. It provides advanced call tracking, routing, and analytics to help organizations manage their customer service operations more efficiently. PhoneTrack enables businesses to monitor incoming and outgoing calls, track customer interactions, and improve call handling times. With features like aut... Read more about PhoneTrack

eXsight is a versatile telephony software solution that enhances communication capabilities for businesses. This powerful platform offers features for call tracking, reporting, and integration with CRM systems, ensuring that organizations can manage their communication effectively. With its user-friendly interface, eXsight allows users to monitor call performance, manage voicemail, and access anal... Read more about eXsight

Tapit NOVA is a sophisticated call accounting software designed to help organizations monitor and analyze their telecommunications expenses. This platform offers features such as call tracking, reporting, and cost management, enabling businesses to optimize their phone usage effectively. With Tapit NOVA, users can easily generate reports on call patterns, identify potential savings, and manage bud... Read more about Tapit NOVA

PBXDOM is a sophisticated Call Accounting Software designed to streamline and enhance the management of telephony expenses and call tracking for businesses of all sizes. With its intuitive interface, PBXDOM offers a comprehensive platform for monitoring, analyzing, and controlling phone usage, ensuring cost-effective and efficient communication operations. Key features of PBXDOM include detailed c... Read more about PBXDOM

FCS Gateway is a sophisticated call accounting software designed to enhance communication management within organizations. This powerful platform provides tools for tracking, analyzing, and reporting on call data, enabling businesses to optimize their telecommunication expenses. With its user-friendly interface, FCS Gateway allows administrators to generate detailed reports on call usage, costs, a... Read more about FCS Gateway

TEM Solution is a telecom expense management software that helps businesses manage and control their telecommunications costs. The platform automates tasks such as invoice processing, contract management, and cost allocation, ensuring accurate tracking of telecom expenses. TEM Solution provides detailed reports and analytics, enabling organizations to identify cost-saving opportunities and optimiz... Read more about TEM solution

VXTracker is a sophisticated call accounting software designed to help businesses manage and analyze their telecommunications effectively. With its intuitive interface, users can track call details, monitor usage patterns, and generate comprehensive reports seamlessly. VXTracker offers robust features for cost analysis, billing, and compliance tracking, ensuring that organizations can optimize the... Read more about VXTracker

ICM EUR 9.0 is a robust Call Accounting Software designed to help businesses track and analyze their telecommunications expenses. It provides detailed reports on call volume, duration, and costs, allowing organizations to identify trends and optimize their communication strategies. With ICM EUR 9.0, users can manage billing disputes, monitor employee usage, and ensure compliance with corporate pol... Read more about ICM EUR 9.0

Aradial is a comprehensive billing and provisioning software solution designed to streamline revenue management for service providers. With features like automated billing, customer account management, and real-time reporting, Aradial helps businesses optimize their financial operations. The platform supports various billing models, including subscription-based, usage-based, and tiered pricing, pr... Read more about Aradial

Predictive UC Analytics is a cutting-edge call accounting software that provides organizations with deep insights into their communication patterns and performance. This platform utilizes advanced analytics to monitor and analyze call data across various channels, helping businesses optimize their communication strategies. With real-time reporting capabilities, users can track key performance indi... Read more about Predictive UC Analytics

ConXhub is a robust call center software designed to help businesses manage their customer communications efficiently. The platform offers comprehensive tools for inbound and outbound calling, allowing organizations to streamline their customer service and sales operations. ConXhub provides features such as call recording, analytics, and real-time monitoring, enabling supervisors to track performa... Read more about ConXhub

3C Plus is an innovative call center software designed to enhance customer service operations by offering a suite of tools for managing inbound and outbound calls, customer interactions, and agent performance. This platform supports multiple communication channels, including voice, email, chat, and social media, ensuring seamless and efficient customer support. 3C Plus comes with advanced features... Read more about 3C Plus