Best Community Software for Small Businesses (Free & Paid)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Microsoft Viva Engage is a community and employee engagement platform that fosters communication, collaboration, and connection within organizations. Part of the Microsoft Viva suite, Viva Engage allows employees to share ideas, ask questions, and interact with colleagues across different departments and locations. The platform includes features such as community-building tools, employee recogniti... Read more about Microsoft Viva Engage

Disqus is a community software platform designed to help businesses and publishers foster engaging online discussions. The platform provides a robust commenting system that allows users to leave feedback, interact with content, and engage in conversations. Disqus integrates seamlessly with websites, blogs, and online forums, enhancing user experience by enabling threaded comments, voting, and noti... Read more about Disqus

Salesforce.org Nonprofit Cloud is a powerful donation management software designed to help nonprofit organizations manage their fundraising efforts more efficiently. This comprehensive platform enables nonprofits to track donations, engage with supporters, and optimize their outreach strategies through a centralized CRM system. With its user-friendly interface, Salesforce.org Nonprofit Cloud allow... Read more about Salesforce.org Nonprofit Cloud

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack

Peatix is an efficient Ticketing Software designed to simplify event management and ticket sales for organizers of all sizes. It offers a user-friendly platform for creating event pages, managing registrations, and promoting events. Peatix features easy-to-use tools for setting up ticket types, pricing, and sales channels, including options for free, paid, and donation-based tickets. The software ... Read more about Peatix

Webex Events is a comprehensive solution for hosting virtual and hybrid events. It's designed to offer an interactive and engaging experience for attendees, regardless of their location. The platform supports a range of event types, from webinars to large conferences. It features high-quality video and audio streaming, ensuring a seamless presentation. Webex Events offers robust audience interacti... Read more about Webex Events (formerly Socio)

Get Satisfaction is a cutting-edge customer loyalty software designed to foster engagement and strengthen relationships between businesses and their customers. This innovative platform provides tools for creating and managing loyalty programs, enabling companies to reward customers for their purchases and interactions. With Get Satisfaction, businesses can easily track customer behavior, preferenc... Read more about Get Satisfaction

Khoros Communities is a robust platform designed to empower organizations in building and managing online communities effectively. With a user-friendly interface, it facilitates seamless communication and collaboration among community members. Khoros Communities supports discussion forums, blogs, and social media integration, providing a versatile space for engagement. Its moderation tools ensure ... Read more about Khoros Communities

NING is a specialized platform for creating custom social networks, tailored to specific interests or communities. It's renowned for its flexibility and ease of use, allowing anyone to build a unique online community space. The platform supports various content types, including blogs, photos, and videos, enabling rich multimedia engagement. NING offers extensive customization options, from design ... Read more about NING

Ning for Businesses is a powerful community software platform designed to help organizations create and manage their own social networks. This versatile solution allows businesses to engage with their audience, foster collaboration, and build strong relationships through customizable online communities. With features such as user profiles, forums, blogs, and multimedia sharing, Ning provides a com... Read more about Ning for Businesses

Discourse is an innovative software designed for creating engaging and interactive online communities. It's renowned for revolutionizing traditional forum models with its user-friendly interface and modern design principles. The platform facilitates seamless communication, offering features like real-time post updates, extensive formatting options, and mobile compatibility, ensuring an enjoyable u... Read more about Discourse

vBulletin Cloud is a hosted forum software solution, offering a blend of power and simplicity for building online communities. It eliminates the need for server management, as hosting is provided by vBulletin. The platform is known for its robust functionality, catering to both small and large communities. It features an intuitive and customizable user interface, allowing for a tailored community ... Read more about vBulletin Cloud

Thinkific Plus is an advanced online course creation platform, designed for high-volume businesses and organizations. It offers enhanced features, catering to the needs of larger-scale operations. Thinkific Plus supports the creation of compelling, interactive courses with a variety of content types like videos, quizzes, and downloadable resources. The platform includes robust tools for user segme... Read more about Thinkific Plus

BuddyPress is a free, open-source social networking software package, a plugin for WordPress. It transforms a WordPress website into a social community platform, ideal for small to medium-sized online communities. BuddyPress allows users to create detailed profiles, connect with friends, and engage in group discussions. The software supports private messaging, enhancing personal communication betw... Read more about BuddyPress

vBulletin is a dynamic Website Builder Software that empowers users to create and manage engaging online communities and forums effortlessly. With its easy-to-use interface, vBulletin allows users to customize their websites with various themes, layouts, and plugins, ensuring a unique online presence. This software supports powerful discussion tools, enabling users to engage with their audience ef... Read more about vBulletin

QuestionPro is a versatile survey software designed to help organizations gather feedback and insights from various stakeholders. This platform provides comprehensive tools for creating, distributing, and analyzing surveys, making it easier for businesses to understand customer satisfaction, employee engagement, and market trends. With its user-friendly interface, users can easily design surveys w... Read more about QuestionPro

QuestionPro Communities is a comprehensive Community Software designed to facilitate engagement and feedback collection from your target audience. This platform allows businesses to build, manage, and nurture online communities, fostering interaction and collaboration. With QuestionPro Communities, users can create polls, surveys, and discussions to gather insights and opinions in real time. The s... Read more about QuestionPro Communities

XenForo is a modern, user-friendly forum software known for its sleek design and intuitive user experience. It's built on a robust and flexible framework, making it suitable for forums of all sizes. XenForo offers a range of social engagement features, such as likes and reactions, which encourage user interaction. The software includes an advanced permission system, giving administrators granular ... Read more about XenForo

Zimbra Collaboration Suite is a powerful email management platform designed for organizations looking to streamline communication and enhance productivity. With its intuitive interface, Zimbra offers features such as email, calendar, contacts, and task management in a single, integrated solution. Users can easily collaborate through shared calendars and documents, improving teamwork and coordinati... Read more about Zimbra Collaboration Suite

UserEcho is an interactive community software designed to foster engagement and communication between businesses and their customers. This platform enables organizations to create and manage user forums, feedback boards, and Q&A sections, allowing customers to voice their opinions and suggestions. With its intuitive interface, UserEcho makes it easy for users to navigate discussions, ask questions... Read more about UserEcho

Alida is a dynamic survey software designed to capture meaningful insights from customers, employees, and other stakeholders. With its intuitive user interface, Alida makes creating, distributing, and analyzing surveys simple. It supports a variety of question types, including multiple choice, open-ended, and Likert scales, making it versatile for any kind of survey need. Alida’s robust reportin... Read more about Alida

FLOOR is a comprehensive event management software designed to streamline the entire process of planning, organizing, and executing events. Whether for conferences, exhibitions, trade shows, or social gatherings, FLOOR helps event planners manage all aspects of an event in a centralized platform. Key features include guest registration, event scheduling, venue management, ticketing, and real-time ... Read more about FLOOR

Podia is an all-in-one digital platform tailored for creators and entrepreneurs. With Podia, users can effortlessly sell online courses, memberships, digital downloads, and webinars without the hassle of third-party tools. Its user-friendly interface simplifies course creation, allowing customization of content, pricing, and branding. You can drip content to engage and retain students and integrat... Read more about Podia

Vesta is a comprehensive community management software, designed to streamline and enhance the operations of homeowner associations (HOAs) and property management companies. It focuses on simplifying the complexities of managing residential communities. Vesta offers tools for efficient communication, including mass emails and notifications, keeping residents informed and engaged. The platform supp... Read more about TINT